shipping&tracking

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Delivery Area

We can make shipment for lots of countries and regions all over the world except following countries owing to the limit of shipping policy. The limited countries will update according to the latest shipping policy.
Countries: Aland Islands, British Indian Ocean territory, Cocos(Keeling) Islands, Congo-Brazzaville, French Southern Territories, U.S. Outlying Islands, Western Sahara,Iran,Afghanistan,Bolivia, and Qatar.

Shipping Method

We can provide three kinds of shipping methods depend on the estimated shipping time: Registered air mail; Priority line and DHL.
If you need special shipping method or need to send package to your China agent, please contact us at service@pleasurein.com.

There are two key factors which will affect the time you receive your items.

(1) Item processing time
After receiving your order, we require some time to test the product to ensure its quailty. The exact processing time varies depending on the item. The average procesiing time is 2 working days but this can also be affected by the item's stock status. For small quantity orders, the processing time is 1-3 working days while larger quantity orders may require 3-5 working days.

(2)Shipping methods and our warehouses
CN Warehouse shipping from ShenZhen, China
HK Warehouse shipping from Hong Kong
U.S.A Warehouse shipping from the United States.
EU Warehouse shipping from Madrid, Spain, and ship to DE, FR, ES, HU, PL etc.
Shipping from warehouse nearest to shipping address is faster
Note:The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Shipping Type	Country or Region	Estimated Shipping Time
Priority Air Line	All countries(DHL)	7-10 working days
	United States(US Express line)	7-12 working Days
	United Kingdom(UK Express line)	7-10 working Days
	Germany(Germany Express line)	7-15 working Days
	Spain(UK Express line)	7-12 working Days
	France(France Express line)	7-12 working Days
	Canada(CA Express line)	7-15 working Days
	Italy(Italy Express line)	7-15 working Days
Registered Air Mail	All countries(postal service with a tracking number)	15-30 working Days
Registered Air Mail	Austria Czech Republic,Denmark,Switzerland,Hungary,Netherlands,Norway, Poland,Slovakia, France,Belgium,Luxembourg,Spain (Battery Line-Nl registered mail)	15-20 working Days
USPS	United States(USA domestic delivery)	3-6 working Days

Tracking Your Order on Pleasurein Account

Note:If you choose items from different warehouses, please remember to select a shipping method for each warehouse item.

Tracking Site

Customers can track the package status in personal pleasurein account. Please use the correct tracking site to get valid shipping information.

DHL: https://www.dhl.com/en/express/tracking.html

USPS: https://tools.usps.com/go/TrackConfirmAction_input

Express line: https://www.aftership.com/couriers/4px

Others: https://www.17track.net/en

Most Frequently asked questions

How long will it take to deliver my item?

This can vary based on the delivery method that we has provided or that you have chosen.

The overall delivery time of the goods consists of the preparation time and the transportation time. The availability time will be different for different products. We will show this in the Availability field of each product detail. If for unusual reasons the goods have not been shipped after the indicated time, we will notify you by email. You can also contact us to get an answer.
Can I change my shipping address?

Log into your plesdutrin account and click through to Account>my address. There you can choose to 'edit' an existing address or select add an new address.

If you have already paid for your order and found that the shipping address is incorrect, please contact our support center and we will help you to change your shipping address, there is no need to go to paypal or credit card institution to submit a refund in this case.

If your package has been sent out, usually, it is not possible to modify the address, if the package has already left the customs, then the return will incur high costs, usually the shipping company can not provide services to modify the address. In the unlikely event of such an unfortunate event, please contact us for consultation.
Where is my order?

First of all, please check if your package has been shipped, you can check the status of your order through the Member Center. If you purchased through a visitor (the system will automatically send you a link to activate your membership) and have not activated your membership account, then check your email to see if you have received a shipping notice, sometimes you need to check your spam box. If none of the above helps, then please contact our after-sales support directly: support@pleasurein.com. We will get back to you within 24 hours.

Delivery Area

Shipping Method

How long will it take to deliver my item?

Can I change my shipping address?

Where is my order?

Pleasurein

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